terms of service

These Terms of Use (hereinafter referred to as "these Terms") apply to the "Mecha Melon Official Online Store" (hereinafter referred to as "this Site"), a shopping site operated by Yamaoka Seiki Co., Ltd. (hereinafter referred to as "our company").
This sets out the terms of use for the sales service for products handled by (hereinafter referred to as the "Service").
Before using this site, please read these terms and our privacy policy carefully and agree to them before using this site.
Furthermore, when a user uses this site, we will assume that the user has agreed to all of the terms of use and privacy policy set forth in these terms.

Article 1 (Definition)
Unless otherwise specified, the meanings of the terms used in these Terms and Conditions are as follows:
(1) “User” means an individual or corporation that uses the Service after agreeing to the terms of these Terms.
(2) “Products” refers to the products sold by our company on this website.
(3) “Member” means a person who agrees to these Terms and Conditions and applies for membership in accordance with the procedures set forth in Article 7 in order to receive the “Member Services” provided by the Company.
An individual or corporation whose application has been accepted by our company.
(4) “Member Services” refers to the provision of information about products, etc. on the members-only screen of this Site and other services provided to members by our company.

Article 2 (Overview of the Service)
1. By using this service, users can purchase products from our company.
2. The Company will provide registered members with a members-only page on the Site and provide advertisements and other information.

Article 3 (Website and Service Usage Fees)
There is no charge for using this site and this service. However, users must purchase the necessary communication equipment and services to use this site at their own risk and expense.
Users are required to prepare software, telephone contracts, internet connection contracts, etc., and are responsible for all communication and connection fees associated with using this site.

Article 4 (Sales Contract)
1. When a user wishes to purchase a product, the user must place an order in accordance with the method prescribed by the Company, and a sales contract for the product will be established when the user receives an order confirmation notice from the Company (either by email or by displaying a page to that effect).
2. When a user purchases a product using this service, the user must enter the specified information displayed on the screen of this site or on a screen that leads from this site.
3. Users may either purchase products without registering as a member, or purchase products after registering as a member.
4. If the Company is unable to secure stock, it may cancel the order even after the conclusion of the sales contract under paragraph 1. In this case, the Company will contact the User separately.
5. After the sales contract is concluded, we will carry out the delivery procedures for the products in accordance with the order details using the method determined by our company.
6. If the product is returned to us after we have completed the delivery procedure due to the user entering incorrect delivery address information, refusal to receive the product, long-term absence, or other reasons of the user,
The user agrees in advance to bear the original shipping fee, all costs such as shipping and handling fees required for returning the product, and all other costs incurred by our company in redelivering the product, and to compensate our company for any damages incurred.
7. In the case of the preceding paragraph, the Company may take measures such as canceling membership or suspending use of the Service, and the User shall not raise any objections to such measures.

Article 5 (Payment)
1. When a user purchases a product through this service, the user shall pay the product price, shipping fees, handling fees, and other expenses, as well as any applicable consumption tax and local consumption tax.
2. Users may use any payment method. However, this is limited to the methods displayed on the payment method selection screen at the time of using the Service. Furthermore, any fees associated with the payment will be borne by the user.
3. The User shall enter all required information on the Site accurately and completely according to the payment method selected by the User.
4. If the payment method selected by the User specifies a payment due date, the User shall complete payment by such specified due date.

Article 6 (Cancellation, Return, and Exchange)
1. Returns Policy
(1) We will accept returns only in the following cases, provided that you contact us within five days of receiving the product.
① If the product you receive is different from the one you ordered. ② If we determine that the product is defective.
(2) We will cover the shipping costs for returning the product, and will refund the product price and other expenses, including shipping, in accordance with our designated method.
(3) Notwithstanding the provisions of paragraph 1, returns will not be accepted under any circumstances if paragraph 4 applies.
2. Exchange
(1) In the case of the above item 1, you may exchange the product for a replacement, provided that you contact us within five days of receiving the product. We will cover the shipping costs for returning the product.
Please note that even if you request an exchange for a substitute item, it may not be possible to exchange it due to reasons such as stock shortages.
(3) Notwithstanding the provisions of the preceding two paragraphs, no exchanges will be accepted in cases falling under paragraph 4.
3. We cannot accept returns or exchanges of products in the following cases:
・If the product is lost ・If the product page clearly states that it is "non-returnable" ・If the product has been used or there are signs of it being used ・If the product is found to have been damaged or soiled by the user (regardless of whether this was intentional or negligent on the part of the user)
- If perfume, tobacco, or other odors get on the item while in the user's possession (regardless of whether this is intentional or accidental on the part of the user).
・If more than 5 days have passed since the product arrived. ・If we cannot confirm your purchase history.
4. Cancellations, returns, and exchanges will be handled in accordance with the methods and procedures set forth by our company. For details, please refer to the User Guide .

Article 7 (Membership Registration and Membership Regulations)
1. There are no fees for membership registration or annual fees.
2. When applying for membership registration, you must accurately enter your name, address, email address, and other information requested by our company, and apply in accordance with the instructions on this site.
3. Membership registration is limited to one account per user. The same person cannot register multiple accounts.
4. Only the person who registered as a member may use the member services, and the ID and password may not be provided or loaned to a third party.
5. Members are responsible for managing their IDs and passwords, and the Company shall not be liable for any damages or disadvantages suffered by members due to the disclosure or unauthorized use of such IDs and passwords.
6. If there is a change in all or part of the member information, the member must promptly contact the Company and make the changes to the registered details in the manner prescribed by the Company.
Any disadvantages that may arise if such changes are not made shall be borne by the user, and the Company shall not bear any responsibility whatsoever.
7. Our company may cancel a member's membership registration or revoke the member's membership if any of the following applies to the member:
(1) In the case of item 4 of the preceding paragraph
(2) If the provision of the Service has been suspended due to a violation of these Terms and Conditions.
(3) If any false information is provided in the application for membership (including cases where the original information has changed but the procedure for change has not been carried out).
(4) If your purchase history cannot be confirmed within a certain period of time after registering as a member.
(5) Any other reason that the Company deems it inappropriate to continue the membership.
8. Members may cancel their membership at any time by following the procedures prescribed by the Company.

Article 8 (Handling of Personal Information)
We handle users' personal information in accordance with our privacy policy .
Users must agree to our privacy policy before using this site.

Article 9 (How to contact users)
1. When the Company contacts the User in relation to the use of the Site or the Service,
The method will be selected at the discretion of the Company based on the information registered by the user when using this site (hereinafter referred to as "User Information").
2. If the Company is unable to notify or contact the User due to an error in the User Information,
We shall not be liable for any damage or disadvantage suffered by users as a result of this.

Article 10 (Intellectual Property Rights, etc.)
1. Intellectual property rights, such as copyrights, relating to the information transmitted by the Company through this website, all content constituting this website, and information acquired by users through the use of this website or this service,
The right of portrait and all other rights belong to our company or a third party that holds such rights (hereinafter referred to as the "right holder"), and users may not copy, reproduce, modify, etc. without the permission of our company or the right holder.
2. If the User infringes the intellectual property rights or other rights of the Company or the rights holder and causes damage to the Company, the User shall compensate the Company for such damage.

Article 11 (Prohibited matters)
1. The Company prohibits users from engaging in any of the following acts:
(1) Any act that violates or is likely to violate laws and regulations
(2) Any act that violates or is likely to violate public order and morals
(3) Any act that violates these Terms of Use or the purpose of the Service.
(4) Any act that infringes copyright, trademark, or other intellectual property rights.
(5) Any act that infringes or may infringe the rights of our company or a third party.
(6) Commercial use of the Service
(7) Providing benefits to anti-social forces or otherwise cooperating with them
(8) Transferring criminal proceeds or aiding or abetting such transfers
(9) Impersonating a third party or intentionally sending false information
(10) Unauthorized access or any act of encouraging such access
(11) Any act that places a significant burden on the equipment or functions necessary for the operation of this Site, such as our servers, software, and networks.
(12) Sending or distributing harmful programs or files such as computer viruses to our company or third parties
(13) Any act equivalent to any of the preceding items or any act that induces such an act.
(14) Any other act that the Company deems inappropriate
2. If the Company determines that a User falls under any of the above items, the Company may suspend the User's account,
We may suspend use of the Service, cancel membership, or take other necessary measures.
In this case, the Company shall not be liable for any damage or disadvantage incurred by the User, and the User shall compensate the Company for any damage incurred.

Article 12 (Disclaimer)
1. The Company will not use or disclose any information about you, including emails sent from this site, server, domain, etc., web data for this service,
We do not guarantee that advertisements and other content do not contain harmful items such as computer viruses.
2. The Company does not guarantee the reliability, accuracy, legality, usefulness, or currency of the information provided or posted in connection with the use of the Service.
Please use this service at your own discretion and responsibility.
3. The Company shall not be liable for any damages incurred by users due to the use or inability to use this site, except for damages caused by the Company's willful misconduct or gross negligence.
In addition, in this case, the scope of our liability for damages shall be limited to damages that would normally arise (excluding lost profits, and excluding special damages, whether foreseeable or not).
4. Except as otherwise provided in the Privacy Policy, the Company is under no obligation to store or disclose any information obtained in connection with the use of this Site by Users.
5. Any disputes that arise between a user and a third party, or any damage or disadvantage caused by a user to a third party, shall be resolved at the user's own responsibility and expense, and the Company shall not be held responsible in any way.

Article 13 (Interruption, Change, or Termination of the Service)
1. In any of the following cases, the Company may temporarily suspend or interrupt all or part of the Service and Member Services without prior notice to the User.
We shall not be liable for any damages incurred by users due to such cancellation or interruption.
(1) When the provision of the Service becomes impossible due to a failure or malfunction of the server, communication line, or other equipment, or for other reasons.
(2) When maintenance, inspection, or repair of the systems necessary for the operation of this Site (including servers, communication lines, power sources, and the buildings that house them) or response to system failures is required.
(3) If the Service cannot be provided due to a fire, power outage, etc.
(4) When the provision of the Service becomes impossible due to war, riots, natural disasters, earthquakes, volcanic eruptions, tsunamis, labor disputes, or other force majeure.
(5) Any other reason that the Company deems it necessary to temporarily suspend or interrupt the Service.
2. The Company may, for any reason, change all or part of the Service and Member Services at any time without prior notice to the User.
We shall not be liable for any damages incurred by users as a result of such changes.
3. The Company may terminate all or part of the Service and Member Services for any reason at its discretion. The Company shall not be liable for any damages incurred by the User as a result of such termination.

Article 14 (Prohibition of Transfer)
Users may not transfer, inherit, or otherwise dispose of any rights or obligations arising from the use of this Service to a third party without our prior written consent.

Article 15 (Severability)
Even if any provision of these Terms and Conditions is found to be invalid or illegal in whole or in part, the remaining provisions excluding the invalid or illegal provisions shall remain valid.
Furthermore, the other provisions of these Terms and Conditions shall remain in full force and effect without being affected in any way in their interpretation or application.

Article 16 (Changes to these Terms and Conditions)
The Company may change these Terms and Conditions as necessary without obtaining the consent of the User. Unless otherwise specified by the Company, the changed Terms and Conditions will be effective as follows:
The changes will take effect from the time they are displayed on this website. If you use the Service after these changes have been made, you will be deemed to have agreed to the changes.

Article 17 (Governing Law and Jurisdiction)
1. These Terms and Conditions shall be governed by the laws of Japan.
2. In the event of any dispute arising in relation to these Terms and Conditions or the use of this website, the Tokyo District Court shall be the exclusive court of first instance.

Established on December 24, 2025